top of page

Privacy Policy


The Privacy Policy at your disposition has the intention of establishing the collection, use and protection of personal information under the responsability of José Martín Torres Colín, representing MEDILAND, who from now on shall be referenced to as “SECURITY AND PRIVACY OFFICER”. For purposes of this Privacy Policy, the term “USER” shall reference the person that may contact MEDILAND through any media looking for information or technical support.


By the terms established by the Federal Law for Personal Information Protection and Possession of Private Organizations, all data and information provided in a voluntary manner by the “USER” on this website and through MEDILAND’s medical care services are protected by the “SECURITY AND PRIVACY OFFICER”, who will be the Responsible for Protection of Personal Information and states as a permanent address:


Bajío 318-A, Colonia Roma Sur, Delegación Cuauhtemoc, Distrito Federal, C.P. 06760.

e-mail address:

Phone numer: (+5255)5264-6726


It is determined that the information provided by the “USER” to the “SECURITY AND PRIVACY OFFICER” is legitimate and voluntary and is thereby authorized for its use and protection according to the professional service that may be determined.


The “SECURITY AND PRIVACY OFFICER” obtains personal information when the “USER” delivers them physically to one of our employees. This may be in a direct manner when the “USER” provides information personally or through a legal representative, through electronic media or designated mailing services; as well as indirectly through public databases or tertiarty’s data bases.


The present policy applies for the Holders of personal information obtained directly, indirectly or personally by MEDILAND through the engagement of services, information application forms and diferent electronic forms available in the website.


Personal information is protected by the “SECURITY AND PRIVACY OFFICER”, under strict privacy and confidentiality control.


Personal information that is collected when you visit our website or use our online, telephonic or presential services, include, but are not limited to:


  • Name, last name, prefix, suffix or title

  • E-mail address

  • Phone number

  • CURP

  • Place and date of birth

  • Place of actual residence

  • Medical History

  • Laboratory results

  • Professional license, specialization and subspecialization

  • Number of medical council

  • Curriculum Vitae

  • Proof of current home address


The “SECURITY AND PRIVACY OFFICER” informs that the end of preserving the “USER”s personal information is for the following purposes:


  • Provide services, products and information required by the “USER”

  • Inform the “USER” about changes, new products or services related to the established contract or acquired by the “USER”

  • Fulfill obligations established with our clients;

  • Evaluate the quality of care service;

  • Begin and fulfill the profesional relationship determined between the “SECURITY AND PRIVACY OFFICER” and the “USER”;

  • Delivery of notifications, legal authorization letters or attention to the “USER”s requests related to professional services;

  • Clinical record

  • Publicity

  • Statistics


At all times, the “USER” may exercise his or her right to revoke the informed consent that he or she has provided for use and care of personal information, in order to deny the previously described use of this data. To do this, it is necessary for the “USER” to send this request by contacting MEDILAND through the e-mail:


In the same manner, the “USER” may stop receiving promotional messages through personal phone, cellphone or e-mail by simply stating this request through and e-mail sent to:


The specific e-mail request must include the “USER”s full name as well as the information he or she wishes to revoke. MEDILAND will have a maximum term of 20 (twenty) work days, counting since the date in which the “USER”s request was received, to address your request and will inform you the progress of your request through the e-mail address from which the revocation request email was sent.


The “USER” has the right to access his or her personal information in our possession, the details of their use, as well as the right to rectify the information in case of being inexact. The “USER” also has the right to indicate the cancellation of personal information given the case that he or she considers them to be excessive or unnecesary for the purpose for which they were obtained; as well a the right to oppose him or herself to the specific use of information.


The “SECURITY AND PRIVACY OFFICER” commits in the most reliable manner to protecting your personal information and under no circumstance sharing this information with others.


MEDILAND reserves the right to realize in any moment, modifications or actualizations to the current privacy policy, abiding any new federal or local legislations, internal policies, new service or product requisites, and market practices.


These modifications will be available to the public through our website:, Privacy Policy.

Date of last actualization of the current Privacy Policy: April/14/2015.

bottom of page